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56K ModemWe also offer the Dynalink 56k HighSpeed modems which work perfectly with STFax Pro. They offer full voice support and are prepared for the new V.90 standard. They also support the wide spread K56flex standard that is used by most Internet providers. Information
Wir bieten jetzt auch die neuen Dynalink 56k HighSpeed Modems an, die perfekt mit STFax Pro zusammenarbeiten. Die Modems bieten den vollen Voice-Support und sind für den neuen V.90-Standard vorbereitet. Sie unterstützen auch das weitverbreitete K56flex, das von den meisten Internet-Anbietern angeboten wird. Information
Mailing List

The mailing list is open to registered users. Please send an e-mail to
stfax-request@vapor.com
with "ADD" in the email.

Support

Support is available (in German or English) at
stfax-support@haage-partner.com
or from the manufacturer ACTIVE (in English) at
support@active-net.co.uk.

FAQ

What's the matter when STFax does not start?
You certainly did not enter the correct serial number. Please reinstall STFax and enter the correct number.
Was ist los, wenn STFax nicht startet?
STFax startet nicht, wenn Sie keine oder eine falsche Seriennummer eingegeben haben. Bitte wiederholen Sie in diesem Fall die Installation.
How to do fax polling?
It works only with Class 2 modems which support that feature. Just select "Poll..." from the Fax menu and enter the number of the fax polling service. STFax will dial and retrieve the documents awaiting for the download.
Wie macht man einen Faxabruf?
Diese geht prinzipiell nur mit Class2-Modems. Wählen Sie dazu "Abrufen" im Fax-Menü und geben Sie die Nummer ein. Dann wird das bereitgestellte Fax geladen.
Ho to get TurboPrint to automatically handle faxes and normal printing?
In the Hooks section of the Preferences there are the two gadgets "Prt Driver On" and "Prt Driver Off": in the "On" one you can enter the command to switch to STFaxPrt (perhaps something like turboprint:turboprefs
STFaxPrt). In the "Off" gadget he needs to enter the command to revert to the real printer driver.
We bringt man TurboPrint dazu, Fax und normale Ausdrucke zu unterscheiden?
In der Hook-Sektion in den Preferences gibt es zwei Schalter "Prt Driver On" und "Prt Driver Off": Bei "On" sollte der STFax-Treiber eingeschaltet werden (etwa turboprint:turboprefs
STFaxPrt), bei "Off" muß das Kommando stehen um zum normalen Druckertreiber zurückzukehren.
During installation it looks for "MUI_Install"!
STFax needs some files from the second disk. This one is called "MUI_Install", so please insert the second disk when this message appears.
Bei der Installation wird "MUI_Install" gesucht!
STFax benötigt einige Dateien von der zweiten Diskette. Diese hat den Namen "MUI_Install". Bitte legen Sie daher die zweite Diskette ins Laufwerk, wenn die Meldung "Benötige den Datenträger MUI_Install in beliebigem Laufwerk."
How to use USR Message Pro/Plus with STFax?
You have to set it to accept faxes in the Independent Mode settings of STFax. (you need that modem to see that menu).

How do I get the voice and fax messages into STFax when they were received in off-line mode?
STFax collects them automatically when you start it and there are messages/faxes in the modem.
Wie empfängt man mit dem USR Message Pro/Plus Faxe und Nachrichten?
Sie müssen diese bei den Einstellungen im Unabhängigkeitsmodus (Independent Mode oder Off-line Mode) einstellen.

Wie werden Faxe und Nachrichten, die im Offline-Modus des USR Message Pro/Plus empfangen wurden in STFax übertragen?
STFax überträgt aufgezeichnete Nachrichten und Faxe automatisch wenn es gestartet wird.
Which modems are supported?
US Robotics, ZyXEL, Dynalink, ELSA, all Rockwell based modems.
STFax does *not* support ISDN modems and cards yet.
Welche Modems werden unterstützt?
US Robotics, ZyXEL, Dynalink, ELSA und alle Modems mit Rockwell-Chipsatz.
STFax unterstütz bisher *keine* ISDN-Modems oder -Karten.

Update & Patches

newDeutscher Katalog für STFax (German Catalog)
Die deutsche Übersetzung der Anleitung und der Programmtexte von STFax 3.5 können jetzt im Supportbereich angefordert werden. Anforderung


STFax Professional v3.5 -> 3.6b Update.
STFax36Upd.lha
483 kb Download new
Minor upgrade from 3.5 -> 3.6b.

New Features of 3.6.new

STFax Professional v3.4 -> 3.5 Update

New v3.5 offers fast mem support for viewing faxes, fixes a few small general bugs and adds a few minor features.
Die neue Version bietet FastMemory-Support beim Ansehen von Faxen und zudem noch einige kleinere Verbesserungen.
STFax35Upd.lha 496 kb Download

New Features of 3.5.

STFax Professional v3.3b -> 3.4 Update
Minor upgrade from 3.3b -> 3.4.
STFax34Upd.lha
472 kb Download

New Features of 3.4.

STFax Professional v3.3 -> 3.3b Update

General upgrade from v3.3 of STFax Professional to v3.3b. STFax3333bUpd.lha 390 kb Download

New Features of 3.3.

STFax Professional v3.2b -> 3.3 Update

General upgrade from v3.2b of STFax Professional to v3.3. STFax33Upd.lha 480 kb Download

STFax Professional v3.0 -> 3.3 Update
General upgrade from v3.0 of STFax Professional to v3.3. STFax3033Upd.lha 525 kb Download

STFax Professional v3.2 -> 3.2b Update

General upgrade from v3.2 of STFax Professional to v3.2b - contains a few minor fixes. See the accompanying "history.txt" for further information. STFax32bUpd.lha 350 kb Download

STFax Professional v3.0 -> 3.2 Update
General upgrade from v3.0 of STFax Professional to v3.2b - contains a few major enhancements (Call Screening, Custom Greeting, Program Control) and many minor fixes. See the accompanying "history.txt" for further information. STFax3032bUpd.lha 455 kb Download
New Features of 3.2.

New Features of 3.0 - 3.6

3.6

07/12/98

  • Added ScanQuix support.
  • Better handling of corrupted fax files.
  • Fixed crash after polling.
  • Fixed problem with Solo modems setting S0=3 after AT+VIP.
  • Auto Answer works again even with Shared on. *Pay attention* to what you do when they are bot set!
  • Fixed bug: the ring counter didn't reset if the answer procedure was aborted after the first ring.
  • Fixed bug: hanging up too early when manually answering an incoming call could lead to a crash.
  • Fixed Enforcer Hits during image->fax conversion.
  • Reduced baud rate when downloading faxes from the Message Plus/Pro modem.
  • Added experimental support for ADPCM-2 sample format for USRobotics modems (should give better results): you can enable it using the USEADPCM2 tooltype/CLI argument. Please note that you can't convert samples to voice messages or viceversa when you use this setting.

3.5

08/10/98

  • The fax viewer uses FastMem to store the fax bitmap.
  • Added "IGNORESPKPHONEERR" argument as a workaround for a bug in some SupraExpress 336 V+ modems.
  • Added a workaround for ELSA Microlink ISDN/TL v.34 TA's, which have problems with the +FAA command.
  • Added Caller ID info parsing for the ELSA Microlink format.
  • Added CID name parsing.
  • Added "Receive Fax" button to the speakerphone windows.
  • When setting the init string, other settings will be changed according to the chosen modem type.
  • STFax searches for the caller name in the CManager database too.
  • Added recognition of Kortex Adaptix modems.
  • Increased the maximum length for the "Send to" gadget in the Send Fax window, thus making possible to send a fax to more recipients.
  • When sending a fax to multiple recipients a cover will be created if the phonebook entry is set so or if the Make Cover gadget in the Send Fax window
  • is ticked.
  • Fixed bug when closing the Message Plus messages window.
  • Fixed a timing problem in the Class 1 engine: now you should be able to send/receive faxes without having to set Log to Debug.
  • Fixed: wrong size for saved WAVs.
  • Fixed: the printer driver created broken documents if printing more than 2-4 pages.

3.4

11/08/98

  • The viewer keeps the current scale when changing page.
  • Added "Call Monitor" option to Prefs/Modem.
  • Added "CALLMONITOR" ARexx command.
  • Printer driver: now it recognizes printer.device v42.50 correctly.
  • Printer driver: if STFax isn't running, it'll be started.
  • Added DATA ONLY mode.
  • Added "GETCALLERID" ARexx command.
  • Added "GETCALLERNAME" ARexx command.
  • USR Message Pro is recognized.
  • More accurate fax reception speed report.
  • Fixed: the Test function in the voice script panel didn't use the current value of the PlayTo cycle gadget in the Messages page.
  • Fixed Remote Access problems.
  • Fixed problem with the MENU command.
  • Fixed bug: the viewer could crash if there wasn't enough memory when going to another page.

3.3b

06/07/98

  • Fixed: the Independent mode menu didn't open the right requester on USR Modems.
  • Fixed: the volume slider in the speakerphone window now works on Pace and USR modems too.
  • Fixed: Prefix string setting wasn't saved.

3.3

  • Added support for Pace Solo modems.
  • Added support for USR Message Plus modems.
  • STFax aborts the message recording operation automatically when you pick the telephone handset up (if your modem supports this feature).
  • Added "View Fax" button to the Send Fax window.
  • Added "Phonebook" button to the Send Fax window.
  • Added Print section among the Preferences.
  • Added Prt Driver On/Off hooks.
  • Added support for Contact Manager.
  • Added "Hang up" flag to the RECORD MSG command.
  • Added caller's name in the Status window.
  • Added "Play new messages" function.
  • Added setting to control STFax's behaviour upon the reception of a RTN frame.
  • Fixed: the setting "Max message duration" is now saved.
  • Fixed (really :) Play File in the Call Operato command was not saved.
  • Improved the behaviour of the RECORD MSG command when forcing the message to go into a specified voice box.
  • Changed the separator character from ',' to ';' in the Send Fax window as ',' is used by the modem.
  • Fixed: Add to phonebook for voice messages put the number in the fax field.
  • Fixed some problems with the speakerphone window.
  • Fixed a problem with the phonebook.
  • Fixed some gadget hotkey conflicts.

3.2

22/03/98

  • Highly improved sound quality with USRobotics modems.
  • Added AHI support to play messages.
  • Added the option to configure the time-out for menu commands (MENU, CHOOSE BOX and RECORD MSG)
  • Added option to force the use of a specific voice box in the RECORD MSG command.
  • Added option to play a personalized user greeting based on Caller ID.
  • Added option to execute an ARexx script in the CALL OPERATOR script command.
  • Added AREXX SCRIPT script command.
  • Added "DIAL" ARexx command.
  • Added "GETLASTMESSAGE" ARexx command.
  • Added Voice/Ring/HangUp Hooks.
  • Added "LOADONCE" ToolType & Shell arg: it won't let you to load STFax twice.
  • Added the option to use an external program to play samples.
  • Added: the toolbar gadgets react to drag'n'drop.
  • Added: silence detection and compression can be turned off.
  • Added "EDIT" argument to the "SEND" ARexx command.
  • Added "Intercept" button to the Status Window to let you abort STFax and pick up the call from your telephone.
  • Added View Log window.
  • Added Call Screening.
  • Added option to log the requests to the Fax on demand system.
  • Added multiselection to the main window listview.
  • Fax class 1.0 is used when available instead of class 1.
  • Fixed bug: after testing a voice script with the Test Window the modem could be desynced.
  • The viewer doesn't use border gadgets with a MUI version <= 3.8 in order to avoid a bug of its.
  • When converting a sample to voice the '*' in front of default messages wasn't removed.
  • Fixed possible problems when using DTR Hangup.
  • Fixed bug: when receiving a fax the resolution wasn't taken into account in class 2/2.0 mode. Thus, normal resolution faxes were printed at half their height.
  • The Device gadget in the prefs window shows the ROM/AutoConfig devices too.
  • Fixed bug: the class 1 sender failed to send a fax if the remote station resolution differed from the transmitter's one.
  • Fixed a small error in the Italian catalog.
  • Fixed bug: in Class 1 mode STFax didn't send the DCN frame after the last page, causing the remote machine to report a Phase D error.
  • Fixed a problem with ZyXEL 2864 modems.
  • Added the "Script commands reference" to the guide.
  • Fixed "AUTOANSWER ON" not working properly.
  • Small fixes and changes.

3.1

12/01/98

  • When recording a voice sample locally STFax ignored the "Max voice message duration" prefs and always used a timeout of 5 minutes.
  • The viewer displays the fax with black & white colors also with OS 2.04.
  • Increased stack size to 30 Kb since MUI needed more stack on some configurations.
  • Increased the fax decoding speed when viewing a fax.
  • STFax didn't close the serial port when the DSR signal was not found.
  • ReqTools.library is no longer used.
  • It could be possible that STFax didn't show the new messages in the listviews under some circumstances.
  • Added company name and phone number in the header line put in top of every fax page sent.
  • Now the font requester in Prefs/Fax allows you to choose a font greater than 24 points (max height is now set to 300).
  • Added "File" source in the messages panel to convert a sample into a voice file for the modem. Datatype are used when available, otherwise only 8SVX iff files can be imported.
  • Fixed bug: printer prefs were screwed up if the "Printer driver" menu was set at startup. This caused the "Cannot open printer.device" problem.
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